A Compass Project Helps Guide Patients to Health Insurance Coverage

Confusion about health insurance can cause some people to pay more for their coverage, delay medical care, or even avoid seeing a health care provider all together. 

A Compass Project was created to help the public and Heartland patients navigate Medicaid eligibility assistance and education. In addition to Medicaid assistance, A Compass Project also helps with ACA Marketplace Enrollment, Crime Victims Medical Compensation, and Social Security Disability Claims.

Now more than ever, it has become hard for many people to maintain the balance between healthcare, housing, nourishing food and other basic needs that day to day life requires. A Compass Project helps people through: 

  • Medicaid Eligibility 
  • Outreach
  • Advocacy 
  • Community Resource Navigation
  • Financial Assistance Applications
  • Bi-Lingual Advocacy 


During Open Enrollment, or throughout the year, those in need of insurance can look at their options and complete applications with an A Compass Project insurance eligibility coordinator.

“As the Insurance Eligibility Coordinator for Heartland, I conduct over the phone screenings to see how I can help each patient individually find eligibly for Medicaid, The Affordable Care Act, Delta Dental Community Benefit Plan and more,” said Mitzi Robinson.  “If I find Medicaid eligibility for minor children, parents, and pregnant women I can provide same-day KanCare coverage through Presumptive Eligibility as a consultant for KDHE.

In addition to helping Heartland patients with insurance eligibility, Robinson also serves as the manager of A Compass Project, assisting with Medicaid applications until approval is granted through KanCare.

“A Compass Project does exactly what our name says, we provide community resource navigation as needed throughout the screening process,” said Robinson. “Each patient we are in contact with will receive an individual screening as each person’s household and medical needs are different.”

Screenings can be requested by calling (785) 856-2631 or by provider referral.

A Compass Project is available from 8 a.m.-5 p.m., Monday thru Friday. The public can schedule an in-person appointment from 10 a.m. – noon, each weekday.