Patient Information

Heartland accepts all patients regardless of income or insurance status.

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We offer a sliding fee scale for our patients, making high-quality care affordable.  Patients who fit our income guidelines (≤ 200% Federal Poverty Level) are eligible for the sliding fee scale once they provide proof of income. This sliding fee scale is used to discount all out-of-pocket costs.

Insured patients receive Heartland’s high-quality care, plus, at no extra cost to them, they help make the same quality care affordable for uninsured patients. Insurance reimbursements help offset the cost associated with seeing uninsured patients at a discounted rate. We call this “Health Care That Gives Back.”

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Learn about the No Surprises Act. Your privacy is our responsibility. View our Privacy Policy. 

Eligibility

To see where your income falls according to the federal income guidelines, click here.

WHAT TO EXPECT

New Patients

When you come in for your first appointment, you will meet with a nurse who will review your medical history. Immediately following, a provider will meet with you to address your healthcare needs. Once this appointment is completed, you will be an established patient at Heartland.

FOR YOUR APPOINTMENT

What to Bring

FOR PROOF OF RESIDENCY

Please bring one of these