Reflecting on this past year, I’m filled with gratitude for the progress we’ve made together. We laid the foundation for Bluestem Wellness, our newest location with a focus on expanding behavioral health services, and strengthened our commitment to accessible, compassionate care. Our partnerships have expanded, particularly in serving those experiencing homelessness, and our community health workers continue to bridge critical care gaps.
Meanwhile, River City Pharmacy has made medications more affordable, and Panda Pediatrics has expanded mental health services to children in our community. Our team remains dedicated to providing high-quality, compassionate healthcare for all.
As we look ahead, I’m confident that together, we’ll keep building a healthier community. Thank you for your ongoing support.
Heartland’s dedication to compassionate care guarantees that everyone, regardless of their circumstances, receives quality healthcare.
In 2024, Heartland served 22,586 patients for 82,084 visits. 16,752 people relied on Heartland for primary care services for 46,752 office visits.
Victor spent a decade homeless in Lawrence, Kan., struggling with addiction and neglected health. His life was a cycle of emergency room visits with no lasting solutions. But everything changed when he walked into Heartland Community Health Center.
At Heartland, Victor found more than just medical care. Nurse Practitioner Maureen Caro uncovered underlying health issues and connected him with a therapist to help address his mental health struggles. The team also provided crucial support during personal tragedies, including the loss of his daughter and a close friend. Staff members regularly checked on Victor, guiding him to community resources that improved his living situation. This ongoing support was vital in maintaining his recovery from addiction and rebuilding his life.
“Victor has done an incredible amount of work for his own recovery and health, and it is absolutely my most treasured experience as a provider to start with someone in a bad place and then later see them in their recovery,” Caro shared. “It brings tears to my eyes.”
Panda Pediatrics provides quality and compassionate health care to all children & adolescents in Lawrence and surrounding areas – focusing on integrated, patient-centered care.
As part of the Heartland Community Health Center Family, Panda Pediatrics accepts all patients regardless of income or insurance status.
2024 marked a significant milestone for Heartland Community Health Center as we proudly opened Bluestem Wellness, a state-of-the-art facility dedicated to the mental wellbeing of our patients and the community.
Located at 534 Michigan, Bluestem Wellness represents our commitment to providing comprehensive mental health services in a welcoming environment. Our new site offers a range of services, including psychiatry, psychology, therapy, play therapy, couples and family therapy, and substance use treatment.
Since its opening in 2022, River City Pharmacy has transformed the way our patients access their medications. Last year alone, patients saved an astounding $6.7 million on their prescription costs, compared to usual and customary pricing.
With every prescription filled through insurance, we not only reduce costs for those insured but also contribute to the overall health of the community by subsidizing care for uninsured individuals.
In 2024 we further enhanced our service by offering free delivery, ensuring that patients can easily receive their prescriptions right at their doorstep.
Healthy Futures is a community-based program from Heartland and Panda Pediatrics that brings diagnostic, preventative and operative services to children at schools throughout the state of Kansas.
Heartland’s dedication to inclusive, compassionate care guarantees that everyone, regardless of their circumstances, receives quality healthcare.
In 2024, Heartland served 22,586 patients for 82,084 visits. This includes 13,833 children, 662 individuals experiencing homelessness, and 476 veterans.
Our commitment to historically marginalized groups is clear: 60% of our patients were uninsured or on Medicaid or Medicare, and 32% of patients identified as at least one racial or ethnic minority, highlighting Heartland’s crucial role in providing care to those who need it most.
In the past year, Heartland’s total charges amounted to $35,706,377, with $19,421,291 collected from billing.
Significant financial assistance was provided through our sliding discount program, which totaled $5,105,240, and we also wrote off $998,435 in debt to ensure that no patient was burdened by unaffordable costs.
